By Vishal Vijay, CEO, GCCBase
“The shift toward Tier2 cities reflects how global capability models are evolving. As GCCs take on more strategic roles, cost discipline continues to matter, especially for mid sized companies building their first global footprint. These organizations are not focused on scale alone. They are focused on getting the fundamentals right from day one, including governance, compliance, and operational stability. The focus is on building dependable, well-run operations that can support global businesses over the long term. Tier-2 markets offer access to strong talent at sustainable economics. Long-term success depends on building the right foundations early and building them well”