17th Oct 2023 – ReadyAssist, a leading vehicle lifecycle management company, has forged a strategic collaboration with Lectrix EV, a prominent player in the electric vehicle (EV) industry under the SAR Group. This partnership aims to offer round-the-clock emergency roadside assistance support to Lectrix EV 2-Wheeler customers, including both the extensive dealer network and valued fleet partners. ReadyAssist will provide comprehensive after-sales support, addressing the unique needs of all Lectrix customers.
Through this collaboration, Lectrix customers can rely on ReadyAssist’s skilled mechanics, available 24/7, for swift and efficient support. ReadyAssist’s proprietary technology platform ensures a seamless and real-time interface on their app, simplifying the process of requesting assistance. Traveling with confidence, Lectrix vehicle owners can rest assured that a reliable and certified technician is just a phone call away, ready to resolve any roadside issues promptly and professionally.
Furthermore, under this partnership, ReadyAssist will extend exclusive Annual Maintenance Services to Lectrix’s B2B customers. This program is custom-tailored to meet the specific needs of Lectrix’s electric vehicle fleet, promoting smooth operations, reducing downtime, and enhancing overall efficiency for businesses.
Vimal Singh, Founder & CEO of ReadyAssist said, “Lectrix EV is definitely poised to spark an electrifying revolution, evident from the remarkable achievement of securing over 12,000 bookings for their latest model in just 30 days. By collaborating with ReadyAssist as their all-encompassing Roadside Assistance (RSA) partner to extend support to all its customers on the road, Lectrix demonstrates its unwavering commitment to a customer-first approach and acknowledges the importance of providing a Pan India assistance.”
Lectrix EV, the e-mobility arm of the conglomerate, SAR Group, has emerged as a distinguished force in the EV manufacturing sector. The company is driven by the sheer passion to provide reliable, innovative, and safe electric two-wheelers to consumers. With an expansive dealer network and strong partnerships with fleet operators across India, Lectrix EV continues to drive the adoption of green energy, contributing significantly to sustainable mobility.
K. Vijaya Kumar, MD & CEO, Lectrix EV, added, ” Unparalleled customer service has been our topmost priority and our alliance with ReadyAssist is a step towards it. This partnership is a testament to our unwavering commitment to our customers’ security and peace of mind. No matter the hour or situation, help is just a phone call away.”
ReadyAssist is a pioneering force in the EV infrastructure landscape in India, dedicated to making electric vehicle ownership seamless and accessible. With an extensive network of trained technicians and innovative battery-swapping services, ReadyAssist is leading the way in ensuring a reliable and worry-free electric journey for EV owners nationwide.